Question 1

What guiding equipment is available for rental?

Accepted Answer

Vox offers a complete range of Digital Radioguides (VDR) for rental, including the standard VDR, Micro VDR, and Mini VDR. Advanced hardware such as the Hybrid Local Expert device and Vox Aura AI Live Translation device are also available for rental.

Question 2

What is the minimum rental period?

Accepted Answer

The minimum rental period is one day. Vox also offers Long Rent options for multi-day tours and Seasonal rentals requiring a minimum commitment of 3 months. The commercial team can discuss the best solution based on the client's requirements.

Question 3

Is technical support included with equipment rental?

Accepted Answer

Yes. Technical support is included. Vox provides 24/7 support and replacement services backed by a global network of offices and logistics hubs.

Question 4

Can rental equipment be shipped internationally?

Accepted Answer

Yes. Vox provides service coverage across Europe, the Middle East, Africa, Asia-Pacific, and the Americas. For non-standard destinations, Vox can ship directly to the client's site or coordinate with a local ground handler for delivery and collection.

Question 5

How is equipment sanitised between rentals?

Accepted Answer

Vox provides silicon earbuds for single guest use only, which are sustainably recycled after use. All other non-disposable items including receivers, transmitters, and reusable headphones are fully sanitised by Vox between rentals.