{"id":5740,"date":"2024-09-03T14:59:42","date_gmt":"2024-09-03T14:59:42","guid":{"rendered":"https:\/\/voxtours.com\/faq-della-guida-pop\/"},"modified":"2025-07-09T17:00:06","modified_gmt":"2025-07-09T17:00:06","slug":"faq-della-guida-pop","status":"publish","type":"page","link":"https:\/\/voxtours.com\/it\/faq-della-guida-pop\/","title":{"rendered":"FAQ della guida POP"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5740\" class=\"elementor elementor-5740 elementor-1047\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90146ff inner-ban-sec e-flex e-con-boxed e-con e-parent\" data-id=\"90146ff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-54b49e6b e-con-full e-flex e-con e-child\" data-id=\"54b49e6b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41318c4e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"41318c4e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ della guida POP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-284248a e-flex e-con-boxed e-con e-parent\" data-id=\"284248a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-285f64a elementor-widget elementor-widget-text-editor\" data-id=\"285f64a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"#howcanlogn\">Come posso accedere?<\/a> | <a href=\"#dltmstk\">Come posso scaricare i miei contenuti?<\/a> | <a href=\"#lang\">Come posso cambiare la lingua dei miei contenuti?<\/a> | <a href=\"#mistake\">Ho cancellato l&#8217;app per errore<\/a> | <a href=\"#slfgt\">Come posso vedere i tour autoguidati<\/a> | <a href=\"#purchase\">Ho acquistato due o pi\u00f9 esperienze audio. Dove posso vedere tutte le mie esperienze audio disponibili? <\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ea0ba5 e-flex e-con-boxed e-con e-parent\" data-id=\"2ea0ba5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7375e82 e-con-full e-flex e-con e-child\" data-id=\"7375e82\" data-element_type=\"container\" id=\"howcanlogn\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fda760 elementor-widget elementor-widget-heading\" data-id=\"3fda760\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Come posso accedere?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0589d elementor-widget elementor-widget-text-editor\" data-id=\"6b0589d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDopo aver acquistato le credenziali di accesso tramite un partner POPGuide, accedi all&#8217;app scansionando il codice QR sul voucher o cliccando sul link intelligente. Questo ti permetter\u00e0 di scaricare l&#8217;app dal tuo store e installare il contenuto acquistato. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f308d0b elementor-widget elementor-widget-image\" data-id=\"f308d0b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"499\" src=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/how-login-768x499-1.jpg\" class=\"attachment-full size-full wp-image-4061\" alt=\"\" srcset=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/how-login-768x499-1.jpg 768w, https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/how-login-768x499-1-300x195.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0623db e-con-full e-flex e-con e-child\" data-id=\"b0623db\" data-element_type=\"container\" id=\"dltmstk\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ae781b elementor-widget elementor-widget-heading\" data-id=\"8ae781b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Come posso scaricare i miei contenuti?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-063e6a7 elementor-widget elementor-widget-text-editor\" data-id=\"063e6a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUna volta effettuato l&#8217;accesso all&#8217;app, puoi scaricare il contenuto acquistato. Clicca sulla casella della mappa, quindi seleziona una delle lingue disponibili. Puoi scegliere di scaricare il contenuto in modalit\u00e0 completa o leggera. La modalit\u00e0 completa ti permetter\u00e0 di utilizzare l&#8217;app completamente offline, mentre la modalit\u00e0 leggera richieder\u00e0 una connessione internet durante la tua visita.   \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8478ca1 elementor-widget elementor-widget-image\" data-id=\"8478ca1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"499\" src=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/donwload-contents-768x499-1.jpg\" class=\"attachment-full size-full wp-image-4065\" alt=\"\" srcset=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/donwload-contents-768x499-1.jpg 768w, https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/donwload-contents-768x499-1-300x195.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b76988d e-con-full e-flex e-con e-child\" data-id=\"b76988d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a915d63 elementor-widget elementor-widget-heading\" data-id=\"a915d63\" data-element_type=\"widget\" id=\"lang\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Come posso cambiare la lingua dei miei contenuti?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2699db elementor-widget elementor-widget-text-editor\" data-id=\"c2699db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSe hai selezionato la lingua sbagliata per errore, puoi cambiarla nelle impostazioni. Torna alla pagina \u201cLe mie mappe\u201d, quindi clicca sul tuo profilo nel men\u00f9 in alto a destra. Clicca sull&#8217;icona di eliminazione accanto alla mappa che desideri scaricare di nuovo. Ora torna a \u201cLe mie mappe\u201d e scarica la mappa nella lingua che hai scelto.   \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e337131 elementor-widget elementor-widget-image\" data-id=\"e337131\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"499\" src=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/change-language-768x499-1.jpg\" class=\"attachment-full size-full wp-image-4069\" alt=\"\" srcset=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/change-language-768x499-1.jpg 768w, https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/change-language-768x499-1-300x195.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c2839e e-con-full e-flex e-con e-child\" data-id=\"3c2839e\" data-element_type=\"container\" id=\"mistake\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef43910 elementor-widget elementor-widget-heading\" data-id=\"ef43910\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ho cancellato l'app per errore\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f701d3 elementor-widget elementor-widget-text-editor\" data-id=\"4f701d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTi preghiamo di notare che le tue credenziali di accesso possono essere utilizzate solo una volta sul dispositivo che hai scelto. Se hai cancellato l&#8217;app per errore, contatta semplicemente l&#8217;assistenza clienti del partner che ti ha venduto l&#8217;esperienza audio e loro genereranno un nuovo accesso per te. \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e695828 elementor-widget elementor-widget-image\" data-id=\"e695828\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"499\" src=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/delete-app-768x499-1.jpg\" class=\"attachment-full size-full wp-image-4073\" alt=\"\" srcset=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/delete-app-768x499-1.jpg 768w, https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/delete-app-768x499-1-300x195.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-815f8a9 e-con-full e-flex e-con e-child\" data-id=\"815f8a9\" data-element_type=\"container\" id=\"slfgt\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3e83d elementor-widget elementor-widget-heading\" data-id=\"7a3e83d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Come posso vedere i tour autoguidati\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf6570 elementor-widget elementor-widget-text-editor\" data-id=\"7cf6570\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSe hai acquistato un&#8217;esperienza in citt\u00e0, abbiamo incluso alcuni tour autoguidati suggeriti per aiutarti a scoprire il meglio che la citt\u00e0 ha da offrire. Puoi trovarli cliccando sulla seconda icona (percorsi) del men\u00f9 in basso. L\u00ec vedrai tutti i tour suggeriti disponibili. Seleziona quello che ti piace di pi\u00f9.   \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc7e1b9 elementor-widget elementor-widget-image\" data-id=\"cc7e1b9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"499\" src=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/see-self-guided-tours-768x499-1.jpg\" class=\"attachment-full size-full wp-image-4077\" alt=\"\" srcset=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/see-self-guided-tours-768x499-1.jpg 768w, https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/see-self-guided-tours-768x499-1-300x195.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff52040 e-con-full e-flex e-con e-child\" data-id=\"ff52040\" data-element_type=\"container\" id=\"purchase\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5b3524 elementor-widget elementor-widget-heading\" data-id=\"d5b3524\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ho acquistato due o pi\u00f9 esperienze audio. Dove posso vedere tutte le mie esperienze audio disponibili? \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcc941e elementor-widget elementor-widget-text-editor\" data-id=\"dcc941e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSe hai acquistato due o pi\u00f9 esperienze audio, puoi vederle facilmente nella pagina \u201cAccount\u201d. Per trovarla, torna alla pagina \u201cLe mie mappe\u201d e clicca sul tuo profilo nell&#8217;angolo in alto a destra. Clicca sull&#8217;icona \u201cscambia\u201d accanto all&#8217;esperienza audio che desideri utilizzare. Ora, torna a \u201cLe mie mappe\u201d e goditi la tua visita!   \n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5023bcb elementor-widget elementor-widget-image\" data-id=\"5023bcb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"499\" src=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/see-audio-experiences-768x499-1.jpg\" class=\"attachment-full size-full wp-image-4081\" alt=\"\" srcset=\"https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/see-audio-experiences-768x499-1.jpg 768w, https:\/\/voxtours.com\/wp-content\/uploads\/2024\/09\/see-audio-experiences-768x499-1-300x195.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ della guida POP Come posso accedere? | Come posso scaricare i miei contenuti? | Come posso cambiare la lingua dei miei contenuti? | Ho cancellato l&#8217;app per errore | Come posso vedere i tour autoguidati | Ho acquistato due o pi\u00f9 esperienze audio. Dove posso vedere tutte le mie esperienze audio disponibili? Come posso&#8230;<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5740","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/pages\/5740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/comments?post=5740"}],"version-history":[{"count":0,"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/pages\/5740\/revisions"}],"wp:attachment":[{"href":"https:\/\/voxtours.com\/it\/wp-json\/wp\/v2\/media?parent=5740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}